Guarantees
FAQs
How Quickly do you despatch?
We despatch orders Monday to Friday and we always dispatch the same working day (if ordered before 12 noon) or the following working day.
Will my skin react to Lyonsleaf Products
Our products are all 100% natural and free from all artificial chemicals. Because they are water free we can even avoid antimicrobial preservatives and emulsifiers. For this reason it is very unusual for anyone to react to our products at all. However some people are sensitive to essential oils, so if you are super-sensitive please choose unfragranced product options. Even less common, it is possible to be allergic to calendula and other herbs, so it is always important to do a patch test. In the unlikely event that you do have an adverse reaction, you can return your product for a full refund. We also sell samples of most products so you can try before you invest in a big pot.
Why is the pot so small?
Lyonsleaf products are water free and contain only the finest, plant oils, butters natural waxes and mineral ingredients. Most high Street products are up to 80% water, which means you need to apply them much more liberally and frequently. You will find you only need to use Lyonsleaf products very sparingly to achive good hydration that lasts all day. Products that are rich in soothing herbs can be used more frequently to achieve the best calming effect, but they still only need to be used sparingly. So these little pots go a long way, using less packaging and less transportation resources.
Are Lyonsleaf products vegan?
Much of the Lyonsleaf range is vegan, but we do use organic beeswax in some products. When it came to choosing a suitable wax, we decided it would be better for the environment to choose a farming method that promotes pollinators rather than a vegetable mono-crop that causes deforestation and loss of habitat. We only use organic beeswax as organic farming standards require farmers to have high welfare standards for Bees.